At BrightNas Cleaning, your privacy is important to us. We collect only the information needed to provide our cleaning services, respond to your requests, and improve your experience with us.
Welcome to BrightNas Cleaning. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website www.brightnascleaning.ca, phone, email, and other communication channels.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using our services.
We collect personal and non-personal information to provide you with a smooth, personalized experience. The information we gather may include:
When you contact us, request a quote, or use our services, we may collect:
Full name
Email address
Phone number
Home or business address
Service details or preferences
Payment details (processed securely through trusted third-party systems)
We also collect data that helps us understand how visitors use our website, such as:
Browser type and version
Device type and operating system
IP address
Pages viewed and time spent on each page
Referring URLs and general site activity
This data helps us improve our website performance and user experience.
BrightNas Cleaning uses your information to deliver and enhance our services. We may use the data for:
Responding to service inquiries and quote requests
Scheduling and confirming cleaning appointments
Sending service updates or promotional offers (with your consent)
Improving our website, services, and customer support
Processing secure payments and invoices
Meeting legal and regulatory obligations
We never sell, rent, or trade your personal information to any third parties.
Your privacy and data security are a top priority. We use strong administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure.
Security measures include:
Encrypted data transmission via SSL (Secure Socket Layer)
Secure password protection for employee access
Regular software updates and malware protection
Limited data access to authorized personnel only
While we strive to maintain a secure system, please note that no method of transmission over the Internet is 100% secure.
Our website may use cookies and similar tracking technologies to improve your browsing experience.
Cookies are small text files stored on your device to remember preferences, track website activity, and analyze user behavior.
We use cookies for:
Website performance optimization
Saving your preferences (like form details)
Tracking user behavior for analytics (through trusted tools such as Google Analytics)
You can choose to disable cookies through your browser settings. However, some features of our site may not function properly if cookies are turned off.
We may use reputable third-party service providers to support our operations, including:
Payment processors (for secure online transactions)
Email service providers (for communication and newsletters)
Analytics platforms (to measure site traffic and usage)
These third parties only receive the data required to perform their services and are obligated to keep your information confidential and secure.
For more details on how these services manage data, we recommend reviewing their individual privacy policies:
Stripe Privacy Policy (if applicable)
When you contact us or subscribe to our updates, you may receive emails from BrightNas Cleaning regarding:
Appointment confirmations
Service reminders or feedback requests
Promotional updates and discounts
You can unsubscribe from promotional emails anytime by clicking the “Unsubscribe” link at the bottom of our messages or by contacting us directly at info@brightnascleaning.ca.
We retain your personal information only as long as necessary to:
Provide ongoing cleaning services
Comply with legal or tax obligations
Resolve disputes and enforce our agreements
Once data is no longer needed, we securely delete or anonymize it.
BrightNas Cleaning may share your information only in limited situations:
With your consent — for referrals or service coordination
With service partners — who help deliver our cleaning services under strict confidentiality agreements
For legal reasons — if required by law, court order, or government request
We do not sell or share your data for advertising purposes.
You have full control over your personal data. You may:
Access the information we have about you
Request corrections to inaccurate or outdated data
Withdraw consent for marketing communications
Request deletion of your personal information (subject to legal limitations)
To exercise these rights, contact us at info@brightnascleaning.ca. We will process your request promptly in accordance with applicable privacy laws.
Our services are intended for adults and business clients. We do not knowingly collect information from children under 18. If we learn that we have received such information, we will delete it immediately.
Our website may include links to third-party websites for your convenience, such as product suppliers or partner services.
Please note that these sites are not operated by BrightNas Cleaning, and we are not responsible for their content or privacy practices.
We encourage you to review the privacy policies of any external websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with a new “Last Updated” date.
Your continued use of our website or services after changes are made means you accept the revised policy.
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please reach out to us:
BrightNas Cleaning
Phone: 780 900 1402
Email: info@brightnascleaning.ca
Website: www.brightnascleaning.ca
We take your privacy seriously and aim to respond to all inquiries promptly.
BrightNas Cleaning is committed to maintaining transparency and security when handling your personal data. We only collect information necessary to deliver excellent cleaning services and protect your privacy at every step.
Your trust means everything to us — and we’ll continue working hard to earn it.